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Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Where can I find your terms of service?
Our Terms of Service can be found here.
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...