Preguntas Frecuentes - FAQ
How do I change my billing cycle? Imprimir éste Artículo
You can change your billing cycle from monthly to annually by submitting a ticket with our support team.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
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Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Where can I find your terms of service?
Our Terms of Service can be found here.
Our Terms of Service can be found here.