Preguntas Frecuentes - FAQ
How do I change my billing cycle? Imprimir éste Artículo
You can change your billing cycle from monthly to annually by submitting a ticket with our support team.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
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Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
We accept all major credit cards back by VISA, MasterCard, American Express and...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...