Preguntas Frecuentes - FAQ
How do I change my billing cycle? Imprimir éste Artículo
You can change your billing cycle from monthly to annually by submitting a ticket with our support team.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
If you are on an annual billing cycle converting to a monthly billing cycle, the change will take effect on your service renewal date. We do not offer pro-rata refunds or credits for downgrading your billing cycle.
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Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Where can I find your terms of service?
Our Terms of Service can be found here.
Our Terms of Service can be found here.
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...