Preguntas Frecuentes - FAQ
How do I cancel my services? Imprimir éste Artículo
We would be sorry to see you go, however, you can submit a ticket and someone from our team will be glad to help.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...