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How do I cancel my services? Print
We would be sorry to see you go, however, you can submit a ticket and someone from our team will be glad to help.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...