Knowledgebase
How do I cancel my services? Print this Article
We would be sorry to see you go, however, you can submit a ticket and someone from our team will be glad to help.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
Also Read
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Our Privacy Policy can be found here.
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...