Knowledgebase
How do I cancel my services? Print this Article
We would be sorry to see you go, however, you can submit a ticket and someone from our team will be glad to help.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
It is important to note, that all subscriptions to our products, except for trueModels, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...