Knowledgebase
Is there a commitment on any of your subscriptions? Print this Article
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an annual commitment.
When the initial 12-month commitment is reached, it will automatically convert to a month-to-month subscription.
When the initial 12-month commitment is reached, it will automatically convert to a month-to-month subscription.
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Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
We accept all major credit cards back by VISA, MasterCard, American Express and...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...