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We occasionally run promotions for our services. These promotions are typically valid for both new and existing clients unless otherwise stated. If you are interested in upgrading your account, you can contact our support team and see if there is any valid promotion available to you.

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Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...