Preguntas Frecuentes - FAQ
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We occasionally run promotions for our services. These promotions are typically valid for both new and existing clients unless otherwise stated. If you are interested in upgrading your account, you can contact our support team and see if there is any valid promotion available to you.
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How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...