Base de Conhecimento

Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...

Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...

Where can I find your privacy policy?
Our Privacy Policy can be found here.

Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...

How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...