База знаний

My account is setup for recurring charges, why am I being contacted to pay?  Распечатать статью

If our accounting department is notified of a declined charge attempt, for the credit card on file with your account, our billing system automatically generates an email which is sent to you. Therefore, it is very important to respond to any such notification and promptly update your account with a new method of payment.

Также читают

Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Where can I find your terms of service?
Our Terms of Service can be found here.
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...