Knowledgebase

My account is setup for recurring charges, why am I being contacted to pay?  Print this Article

If our accounting department is notified of a declined charge attempt, for the credit card on file with your account, our billing system automatically generates an email which is sent to you. Therefore, it is very important to respond to any such notification and promptly update your account with a new method of payment.

Also Read

What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
Where can I find your terms of service?
Our Terms of Service can be found here.
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Are there any hidden costs, or setup fees?
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...