Preguntas Frecuentes - FAQ
Are there any hidden costs, or setup fees? Imprimir éste Artículo
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Where can I find your terms of service?
Our Terms of Service can be found here.
Our Terms of Service can be found here.
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Our Privacy Policy can be found here.
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...