Base de Conhecimento
Are there any hidden costs, or setup fees? Imprimir este Artigo
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
We accept all major credit cards back by VISA, MasterCard, American Express and...
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...