Base de Conhecimento
Are there any hidden costs, or setup fees? Imprimir este Artigo
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
