Kunnskapsbase
Are there any hidden costs, or setup fees? Print
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Is there a commitment on any of your subscriptions?
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...
Our PRO-Dashboard subscription, and by extension Local Weather Alerts add-on, does require an...