Base de connaissances
Are there any hidden costs, or setup fees? Imprimer cet article
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
We accept all major credit cards back by VISA, MasterCard, American Express and...
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
