Knowledgebase
Are there any hidden costs, or setup fees? Print this Article
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Our Privacy Policy can be found here.
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
What forms of payment do you accept?
We accept all major credit cards back by VISA, MasterCard, American Express and...
We accept all major credit cards back by VISA, MasterCard, American Express and...
