Knowledgebase
Are there any hidden costs, or setup fees? Print this Article
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
Also Read
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
Promotions
We occasionally run promotions for our services. These promotions are typically valid for both...
We occasionally run promotions for our services. These promotions are typically valid for both...
