Baza znanja
Are there any hidden costs, or setup fees? Ispiši članak
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
Također pročitajte
Why was my payment declined?
Unfortunately, when a bank declines a transaction, our accounting department receives very...
Unfortunately, when a bank declines a transaction, our accounting department receives very...
How can I update my billing account settings?
You can update your account information, including any credit card information you have on file...
You can update your account information, including any credit card information you have on file...
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Our Privacy Policy can be found here.
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How do I change my billing cycle?
You can change your billing cycle from monthly to annually by submitting a ticket with our...
You can change your billing cycle from monthly to annually by submitting a ticket with our...