Preguntes Freqüents - FAQ
Are there any hidden costs, or setup fees? Imprimeix aquest Article
We do not have any hidden fees, setup fees, or any other fee outside of the stated price you see for each service on our website.
It is important to note, that all subscriptions to our products, except for trueModels and trueEnergy, require a one-year contract. Cancellation of a product before the subscription contract is matured will result in the balance of the contract becoming immediately due and payable.
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What happens when my Pro-Dashboard or Local Weather Alerts 12-month subscription ends?
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
When your initial 12-month subscription ends, it will convert automatically, to a month to month...
Where can I find your privacy policy?
Our Privacy Policy can be found here.
Our Privacy Policy can be found here.
Billing Policy
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
Notification of InvoicesAll accounts with trueWeather are automatically renewed when your...
My account is setup for recurring charges, why am I being contacted to pay?
If our accounting department is notified of a declined charge attempt, for the credit card on...
If our accounting department is notified of a declined charge attempt, for the credit card on...
How do I cancel my services?
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...
We would be sorry to see you go, however, you can submit a ticket and someone from our team will...